IT Managed Services and IT Support Services


Currently, we only handle the borough of Queens and some parts of long Island.


We opened in February 2021, we based on customer feedback and how earning and spending money as well as based upon client and customer request services and support.

We are lowering so pricing and make the shop as affordable as we can without cutting into our profits.

We will setup be subscription home and home office remote support and Onsite Support plans as well as we will offering Subscription based IT managed services to Small and Medium sized Businesses, you can hire us a extra hands and support to your in-house IT or hire us as you in-house IT.

We will working on giving everyone:

  • Quality Customer Services
  • The “Most bang for your Buck!”
  • Fixing your issues! You shouldn’t keep bring your IT Managed Services back to us after we said we fix them.
Services and SupportOtaku Remote Online Support BasicOtaku Level 1Otaku Level 2Otaku Level 3Otaku Level 4Otaku Level 5Otaku Level 6Otaku Level 7Otaku Level 8Otaku Level 9Otaku Level 10Otaku UltimateOtaku Unlimited
Site Visits (On-Site)SupportYes (2 hours a month)Yes (3 hours a month)Yes (5 hours a month)Yes (6 hours a month)Yes (7 hours a month)Yes (8 hours a month)Yes (9 hours a month)Yes (10 hours a month)Yes (11 hours a month)Yes (12 hours a month)Yes (13 hours a month)Yes (15 hours a month)Yes (no limit)
Remote (Off-Site) SupportYes (2 hours a month)Yes (3 hours a month)Yes (5 hours a month)Yes (6 hours a month)Yes (7 hours a month)Yes (8 hours a month)Yes (9 hours a month)Yes (10 hours a month)Yes (11 hours a month)Yes (12 hours a month)Yes (13 hours a month)Yes (15 hours a month)Yes (no limit)
Help Desk SupportYes (2 hours a month)Yes (3 hours a month)Yes (5 hours a month)Yes (6 hours a month)Yes (7 hours a month)Yes (8 hours a month)Yes (9 hours a month)Yes (10 hours a month)Yes (11 hours a month)Yes (12 hours a month)Yes (13 hours a month)Yes (15 hours a month)Yes (no limit)
Email Support (personal email only)Yes (2 hours a month)Yes (3 hours a month)Yes (5 hours a month)Yes (6 hours a month)Yes (7 hours a month)Yes (8 hours a month)Yes (9 hours a month)Yes (10 hours a month)Yes (11 hours a month)Yes (12 hours a month)Yes (13 hours a month)Yes (15 hours a month)Yes (no limit)
Home Network Support (Wired and Wireless)Yes (2 hours a month)Yes (3 hours a month)Yes (5 hours a month)Yes (6 hours a month)Yes (7 hours a month)Yes (8 hours a month)Yes (9 hours a month)Yes (10 hours a month)Yes (11 hours a month)Yes (12 hours a month)Yes (13 hours a month)Yes (15 hours a month)Yes (no limit)
Emergency SupportNoYes (3 hours a month)Yes (5 hours a month)Yes (6 hours a month)Yes (7 hours a month)Yes (8 hours a month)Yes (9 hours a month)Yes (10 hours a month)Yes (11 hours a month)Yes (12 hours a month)Yes (13 hours a month)Yes (15 hours a month)Yes (no limit)
Firewall & VPN/ Proxy & IDS (Otaku Firewall will be installed at head of your network).NoNoYesYesYesYesYesYesYesYesYesYesYes (no limit)
Business Network Management and MonitoringNoNoYesYesYesYesYesYesYesYesYesYesYes (no limit)
Wireless Management and MonitoringNoNoYesYesYesYesYesYesYesYesYesYesYes (no limit)
Software and Application SupportYes (2 hours a month)Yes (3 hours a month)Yes (5 hours a month)Yes (6 hours a month)Yes (7 hours a month)Yes (8 hours a month)Yes (9 hours a month)Yes (10 hours a month)Yes (11 hours a month)Yes (12 hours a month)Yes (13 hours a month)Yes (15 hours a month)Yes (no limit)
Data Management, Backup and RecoveryYes (2 hours a month)YesYesYesYesYesYesYesYesYesYesYesYes (no limit)
Software and Firmware Patching ManagementYesYesYesYesYesYesYesYesYesYesYesYesYes (no limit)
Application Management and ConsolidationNoNoYesYesYesYesYesYesYesYesYesYesYes (no limit)
Application consulting  NoNoYesYesYesYesYesYesYesYesYesYesYes (no limit)
Company or Work Email SupportNoNoYesYesYesYesYesYesYesYesYesYesYes (no limit)
Email Cloud ManagementNoNoNoNoNoNoYesYesYesYesYesYesYes (no limit)
Email MigrationNoNoNoNoNoNoYesYesYesYesYesYesYes (no limit)
Email Virus, malware, Ransomware ProtectionYesYesYesYesYesYesYesYesYesYesYesYesYes (no limit)
Email ContinuityNoNoNoNoNoNoYesYesYesYesYesYesYes (no limit)
Email Spam filteringNoNoNoNoNoNoNoYesYesYesYesYesYes (no limit)
Server management and maintenanceNoNoNoNoNoNoNoYesYesYesYesYesYes (no limit)
Server HostingNoNoNoNoNoNoNoYesYesYesYesYesYes (no limit)
Email Server Hosting (Linux Email Servers only)NoNoNoNoNoNoNoYesYesYesYesYesYes (no limit)
Microsoft Exchange ServerNoNoNoNoNoNoNoYesYesYesYesYesYes (no limit)
SharePoint and Team ServerNoNoNoNoNoNoNoYesYesYesYesYesYes (no limit)
Cloud Management and Support (AWS, AZURE, Google Cloud)NoNoNoNoNoYesYesYesYesYesYesYesYes (no limit)
DocumentationNoNoNoNoNoNoYesYesYesYesYesYesYes (no limit)
Systems and Network Designs and TopologyNoNoNoNoNoNoYesYesYesYesYesYesYes (no limit)
Assigned IT ManagerNoNoNoNoNoNoYesYesYesYesYesYesYes (no limit)
Ongoing Strategic ConsultingNoNoNoNoNoNoYesYesYesYesYesYesYes (no limit)
Regularly Preventive Maintenance VisitsNoNoNoNoNoNoYesYesYesYesYesYesYes (no limit)
Corrective MaintenanceNoNoNoNoNoNoYesYesYesYesYesYesYes (no limit)
Prices$19.95$75.99$99.99$150.99$250.99$350.99$450.99$500.99$1,000.99$1,500.99$2,500.99$3,500.99$4,500.99

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