Information Technology Resume

Charles O. Lucas

Google Voice: 1(347) 746-1037 E-mail: charlesluc@gmail.com
SkypeID: colucas01 & HangoutID: charles@gmail.com
Website: https://www.linkedin.com/in/charlesolucas/

Career Objective: I am currently looking, full-time position clients for computer/pc/laptop repair, web design, and/orWindows Systems Administration looking for Entry-Junior level position in Linux/DevOps and Scripting.

Profile Summary:

  • Over 15 years of Windows Administration; set up and deployed packages and patches.; use a group policy to affect domain wide changes to servers and workstations; mass deployment of antivirus using group policy and Symantec software; review event logs issues with servers, server inventories of software and performance to determine if the server needs more resources.
  • Microsoft Exchange 2003/2007/2010 Administration, including tracing bounced emails, review of event logs for problems and fixing servers as needed; create on and review of performance monitors for Exchange performance; migrated mailboxes for other exchanges to company Exchange servers; Created and managed distribution groups and public folders; upgraded and installed Symantec host-based spam filters for Exchange.
  • VMWare & KVM Linux, Server migration of physical servers to virtual environments and then decommissioning the physical environments.

Experience:

Managing Partner and Systems & Network Administrator
Vulcans Logic Networks, Inc
March 2012 to Present

  • Worked with Multiple Clients and client environments.
  • Designing and Development of new technologies & systems and networks for managed services clients.
  • Installing, deploying, Implemented and troubleshooting Windows servers 2000, 2003, 2008/2008R2/2012/2016 using RSAT and Remote Desktop for Windows and Linux.
  • Installing, deploying, Implemented and troubleshooting Gentoo/Calculate/Arch Linux servers and desktops.
  • Installing, deploying, Implemented and troubleshooting, Windows /XP/Vista/7/8, and 10 desktop and laptops.
  • Implementation, maintaining, troubleshooting, and managing of Windows Active Directory and Exchange 2003, 2007/2010/2016
  • Implementation, maintaining, troubleshooting and managing Microsoft GPO, DNS, WINS, and DHCP, server.
  • Installing, deploying, Implemented and troubleshooting, WSUS Servers.
  • Installing, deploying, Implemented and troubleshooting, a server consolidation initiative using VMWare ESX 3.5 and v-sphere clusters which resulted in a 40% reduction in infrastructure size.
  • Maintaining, and troubleshooting VMware Infrastructure and migrating Virtual Server over to KVM Linux Servers.
  • Installing, deploying, Implemented and troubleshooting, KVM Linux Virtualization with Open Nebula Web Interface.
  • Installing, deploying, Implemented and troubleshooting Bacula Backup Server & clients.
  • Installing, deploying, Implemented and troubleshooting PFSense firewalls and Layer 3 switches.
  • Maintaining, and troubleshooting FreePBX Phone system.
  • Deployment and migrating to Mitel Cloud Phone System.
  • Implementing, managing and supporting Server scripts (PowerShell, batch, windows scripts, etc).

 

Network Administrator
Pepsi Cola Bottling Company of New York
December 2014 – June 2016

  • Managed 80 + Server environment, 55+ Desktops/Laptops, 200+ End-Users.
  • Installing, deploying, Implemented and troubleshooting Windows servers 2000, 2003, 2008/2008R2/2012/2016 using RSAT and Remote Desktop for Windows Servers.
  • Installing, deploying, Implemented and troubleshooting, Windows /XP/Vista/7/8, and 10 desktop and laptops.
  • Implementation, maintaining, troubleshooting, and managing of Windows Active Directory and Exchange 2003, 2007/2010/2016
  • Implementation, maintaining, troubleshooting and managing Microsoft WSUS Servers GPO, DNS, WINS, and DHCP server.
  • Installing, deploying, Implemented and troubleshooting, a server consolidation initiative using VMWare ESX 3.5 and v-sphere clusters which resulted in a 40% reduction in infrastructure size.
  • Managed and Deployed Microsoft SQL 2005/2008 and Microsoft Internet Information Server 6.0 services.
  • Managed and Supported Blackberry Enterprise server.
  • Implemented and deployed of backup servers, routine backups; local and remote server backups with Symantec Backup Exec 12.0 /12.5/2010/2012.
  • Managing and supporting Symantec Endpoint and Antivirus servers and System console.
  • Installing, deploying, Implemented and troubleshooting Cisco Layer 2 and Layer 3 Switches; managing and supporting Cisco Routers and Cisco PIX/ASA.
  • Managed and Supported EMC Fiber SAN.
  • Implementing, managing and supporting PowerShell, Batch scripts, and Windows Scripts.

 

Level 2 Help Desk Technician
Atlantic Tomorrow’s Office
December 2013 – November 2014

  • Environment MSP: Worked with Multiple Clients and client environments.
  • Supported and Monitor systems and network Nodes (Devices) through ConnectWise Servers, agents and ticketing system.
  • Managing and supporting and troubleshooting Windows servers 2000, 2003, 2008/2008R2/2012/2016 using RSAT and Remote Desktop for Windows Servers.
  • Managing and supporting and troubleshooting, Windows /XP/Vista/7/8 and 10 desktop and laptops.
  • Maintaining, troubleshooting and managing Microsoft WSUS Servers GPO, DNS, WINS, and DHCP server.
  • Managing and supporting and troubleshooting, backup servers, routine backups; local and remote server backups with Symantec Backup Exec 12.0 /12.5/2010/2012
  • Managing and supporting and troubleshooting, Symantec Endpoint and Antivirus servers and System console.
  • Managing and supporting and troubleshooting, Sonicwall and NetGate firewalls and Barracuda web & spam filter Appliances.
  • Managing and supporting and troubleshooting, Exchange 2003, 2007/2010 Administration and Management.
  • Managing and supporting and troubleshooting, Windows Server 2000, 2003, 2008 Administration and Management.

 

Senior Windows Engineer
Technology Partners Associates Inc
February 2012 – September 2013

  • Environment MSP: Worked with Multiple Clients and client environments.
  • Managing and supporting and troubleshooting Windows servers 2000, 2003, 2008/2008R2/2012/2016 using RSAT and Remote Desktop for Windows Servers.
  • Implementation, maintaining, troubleshooting and managing Microsoft WSUS Servers GPO, DNS, WINS, and DHCP server.
  • Managing and supporting and troubleshooting, Windows /XP/Vista/7/8 and 10 desktop and laptops.
  • Managing and supporting and troubleshooting, backup servers, routine backups; local and remote server backups with Symantec Backup Exec 12.0 /12.5/2010/2012
  • Managing and supporting and troubleshooting, Symantec Endpoint and Antivirus servers and System console.
  • Managing and supporting and troubleshooting, SonicWall and NetGate firewalls and Barracuda web & spam filter Appliances.
  • Managing and supporting and troubleshooting, Exchange 2003, 2007/2010 Administration and Management.
  • Managing and supporting and troubleshooting, Windows Server 2000, 2003, 2008 Administration and Management.
  • Managing and supporting and troubleshooting of backup servers, routine backups; local and remote server backups with Symantec Backup Exec 12.0 /12.5/2010/2012, and iDrive Backup clients.
  • Managing and supporting and troubleshooting Symantec Endpoint and Antivirus servers and System console.
  • Managing and supporting and troubleshooting Avaya PBX services.
  • Managing and supporting and troubleshooting Cisco PIX/ASA, NetGate, SonicWall firewalls and Barracuda web & spam filter management.
  • Managing and supporting and troubleshooting Exchange 2003, 2007/2010 Administration and Management.
  • Managing and supporting and troubleshooting Windows Server 2000, 2003, 2008 Administration and Management.
  • Managing and supporting and troubleshooting different types of NAS appliances.
  • Monitored systems and network using SolarWinds.

 

Senior Systems & Network Administrator
Brevity Ventures, LLC.
January 2011 – February 2012

  • Managed 1 File Server 4 Brevity Demo Appliances, 5 Apple Mac Air laptops, and 1 network switch and two routers.
  • Building and testing Brevity Server Appliances.
  • Installing, deploying, Implemented and troubleshooting Windows servers 2000, 2003, 2008/2008R2 using RSAT and Remote Desktop for Windows Servers.
  • Managing and supporting and troubleshooting, Apple MacOS Desktop/Laptops, and Windows /XP/Vista/7/8 and 10 desktop and laptops.
  • Hardware product systems development and testing.
  • Hardware product performance testing.
  • Implementation, managing and supporting and troubleshooting of Telecommunication (T1 and Avaya PBX services).
  • Managed and Supported the operation of the production environment and development test lab.

 

Senior Windows Systems Administrator
IPSoft, Inc
September 2010 – January 2011

  • On-Site Client: Cowen & Company/Ramus
  • Managed 60 + Server environment 150 End-Users and 100+ Desktops/Laptops
  • Managing and supporting and troubleshooting Windows servers 2000, 2003, 2008/2008R2 using RSAT and Remote Desktop for Windows Servers.
  • Managing and supporting and troubleshooting, Exchange 2003, 2007 Administration and Management.
  • Installing, deploying, Implemented and troubleshooting, a server consolidation initiative using VMWare ESX 3.5 and v-sphere clusters which resulted in a 40% reduction in infrastructure size.
  • Managing and supporting and troubleshooting the MSI Package.
  • Managing and supporting and troubleshooting Active Directory, Live Office Communication.
  • Managing and supporting and troubleshooting of windows DFS Shares.
  • Managing and supporting and troubleshooting Cisco Call Manager and Unity system
  • Installation, deployment, managing and supporting and troubleshooting FaceTime IMAuditor/Vantage Server.
  • Managing and supporting and troubleshooting Blackberry Enterprise.
  • Managing and supporting and troubleshooting KIX Scripts, VBScript, Batch, Perl, Powershell.
  • Implementation, maintaining, troubleshooting and managing Microsoft WSUS GPO, DNS, WINS, and DHCP server.
  • Managing and supporting and troubleshooting Symantec Deployment MSI Package.
  • Managing and supporting backups using NTbackup, Netbackup, and ARCserve Server Backup Software and Servers.
  • Managing and supporting and troubleshooting software package deployment and Symantec Deployment MSI Package Servers.
  • Responsible Sarbanes-Oxley Act Data tape archiving, hardware inventory, and datacenter compliance.

 

Wintel Systems Administrator
Advantage Technical Resourcing
June 2010 – August 2010

  • On-Site Client: Cowen & Company/Ramus
  • Managed 60 + Server environment 300 End-Users and 100+ Desktops/Laptops
  • Managing and supporting and troubleshooting Windows servers 2000, 2003, 2008/2008R2 using RSAT and Remote Desktop for Windows Servers.
  • Managing and supporting and troubleshooting, Exchange 2003, 2007 Administration and Management.
  • Installing, deploying, Implemented and troubleshooting, a server consolidation initiative using VMWare ESX 3.5 and v-sphere clusters which resulted in a 40% reduction in infrastructure size.
  • Managing and supporting and troubleshooting the MSI Package.
  • Managing and supporting and troubleshooting Active Directory, Live Office Communication.
  • Managing and supporting and troubleshooting of windows DFS Shares.
  • Managing and supporting and troubleshooting Cisco Call Manager and Unity system
  • Installation, deployment, managing and supporting and troubleshooting FaceTime IMAuditor/Vantage Server.
  • Managing and supporting and troubleshooting Blackberry Enterprise.
  • Managing and supporting and troubleshooting KIX Scripts, VBScript, Batch, Perl, Powershell.
  • Implementation, maintaining, troubleshooting and managing Microsoft WSUS GPO, DNS, WINS, and DHCP server.
  • Managing and supporting and troubleshooting Symantec Deployment MSI Package Server.
  • Responsible Sarbanes-Oxley Act Data tape archiving, hardware inventory, and datacenter compliance.
  • Managing and supporting backups using NTbackup, Netbackup, and ARCserve Server Backup Software and Servers.

 

Windows Systems Administrator
Judlau Contracting, Inc.
May 2009-April 2010

  • Managed 30 + Server environment, 10 Network Switches, 150 End-Users, and 55+ Desktops/Laptops
  • Installing, deploying, Implemented and troubleshooting Windows servers 2000, 2003, 2008/2008R2 using RSAT and Remote Desktop for Windows Servers.
  • Managing and supporting and troubleshooting, Active Directory and Microsoft Exchange 2003.
  • Managing and supporting and troubleshooting, Microsoft WSUS, GPO, AD, DNS, WINS, and DHCP server.
  • Installing, deploying, Implemented and troubleshooting and deployed Microsoft SQL 2005/2008 and Microsoft Internet Information Server 6.0 services.
  • Implemented and deployed EMC iSCSI SAN’s Clusters.
  • Managed and Supported HP StorageWorks Server and Direct Attached Storage Arrays/Disk Array.
  • Installing, deploying, Implemented and troubleshooting, a server consolidation initiative using VMWare ESX 3.5 and v-sphere clusters which resulted in a 40% reduction in infrastructure size.
  • Installing, deploying, Implemented and troubleshooting Blackberry Enterprise.
  • Implemented and deployed backup servers, routine backups; local and remote server backups with Symantec Backup Exec 12.0 and 12.5
  • Implemented and deployed Mozy Backup clients and MS-NetBackup tools.
  • Implemented and deployed Symantec Endpoint and Antivirus servers and System console.
  • Troubleshooting MPLS network problems and Cisco switch configurations.
  • Monitored systems and network using SolarWinds.

 

Jobson Medical Information LLC
Windows Systems Administrator
July 2007 -February 2009

  • Managed 100 + Servers and 100+ End-Users.
  • Installing, deploying, Implemented and troubleshooting Windows servers 2000, 2003 and 2008.
  • Installing, deploying, Implemented and troubleshooting Microsoft Exchange 2003/2007.
  • Implementing, managing and supporting and troubleshooting, Microsoft WSUS, GPO, AD, DNS, WINS, and DHCP server.
  • Installing, deploying, Implemented and troubleshooting Microsoft SQL 2000/2005
  • Installing, deploying, Implemented and troubleshooting Microsoft Internet Information Server 6.0 services, with Peer-Sync integration.
  • Installing, deploying, Implemented and troubleshooting LeftHand Networks iSCSI SAN’s Clusters.
  • Installing, deploying, Implemented and troubleshooting Dell Power-Vault Direct Attach Storage Arrays.
  • Installing, deploying, Implemented and troubleshooting, a server consolidation initiative using VMWare ESX 3.5 and v-sphere clusters
  • Deployed and implemented a server consolidation initiative using VMWare ESX clusters which resulted in a 75% reduction in infrastructure size.
  • Installing, deploying, Implemented and troubleshooting, Blackberry Enterprise, and WSUS Servers.
  • Implemented and deployed of backup servers, routine backups; local and remote server backups with VERITAS /Symantec Backup Exec and MS-NetBackup tool.
  • Implemented and deployed Symantec Antivirus servers and System console.
  • Monitored systems and network using WhatsUp Gold.
  • Managing and supporting Ubuntu Linux Squid Proxy server and services.

 

System/Network Administrator
Delta Computer Group
May 2006 -July 2007.

  • On-site: Ogilvy & Mather
  • Managed 90 + Server environment.
  • Installing, deploying, Implemented and troubleshooting Windows 2000 & 2003 servers.
  • Installing, deploying, Implemented and troubleshooting Sun Microsystems Solaris (SunOS)9/10 Unix.
  • Installing, deploying, Implemented and troubleshooting Red-Hat Linux and Novell SLES Linux servers.
  • Responsible Sarbanes-Oxley Act Data tape archiving, hardware inventory, and datacenter compliance.
  • Managing and supporting network IBM SAN Manager and Fiber SAN.
  • Managing and supporting VERITAS NetBackup on SunOS Unix.
  • Server Asset tagging and Inventory Control.
  • Data Center maintenance.
  • Server building and Server Performance testing.

 

Desktop Rollout & Support Technician
Baldwin Technical Support 
March 2005 – July 2006.

  • On-site: new york presbyterian.
  • 300+ Desktops/Laptops
  • Implemented the Sarbanes-Oxley Act and HIPAA compliance for PCs and Laptops.
  • Deployed Windows 2000/XP to HP PC & DELL Laptop and deployed HP printers.
  • Provided wire management for new PC installations and Printers, and asset tagging and inventory control for desktop rollout team. Desktop Rollout: installing new PC and Printers.
  • Troubleshooting of workstations and their applications and network connectivity problems.
  • Basic troubleshooting of network and local Printers.
  • Imaged operating systems and software (Ghost & SYSPREP) on workstations and laptops.
  • Hardware and workstation wire management.
  • Desktop and Laptop Asset tagging and Inventory Control.

Intern System Administrator & Junior Developer
Thomson Reuters
January 2005-July 2005

  • Managed 40 + Server environment and 30+ Desktops/Laptops
  • Installing, deploying, Implemented and troubleshooting Windows NT 4.0/Windows 2000/2003.
  • Installing, deploying, Implemented and troubleshooting Solaris 9.
  • Installing, deploying, Implemented and troubleshooting Red Hat Enterprise Servers.
  • Installing, deploying, Implemented and troubleshooting Microsoft Exchange 5.5/2003
  • Installing, deploying, Implemented and troubleshooting AD, WUS, GPO, DNS, WINS, and DHCP.
  • Installing, deploying, Implemented and troubleshooting Cisco PIX Firewalls and Cisco Routers & Switches.
  • Managed and Support network backup operations using VERITAS Backup Exec.
  • Monitored systems and network using Nagios.

Intern System Administrator & Junior Developer
ICor Brokerage, Inc.- Reuters Company
August 2004 -December 2004

  • Managed 40 + Server environment and 30+ Desktops/Laptops
  • Installing, deploying, Implemented and troubleshooting Windows NT 4.0/Windows 2000/2003.
  • Installing, deploying, Implemented and troubleshooting Solaris 9.
  • Installing, deploying, Implemented and troubleshooting Red Hat Enterprise Servers.
  • Installing, deploying, Implemented and troubleshooting Microsoft Exchange 5.5/2003
  • Installing, deploying, Implemented and troubleshooting AD, WUS, GPO, DNS, WINS, and DHCP.
  • Installing, deploying, Implemented and troubleshooting Cisco PIX Firewalls and Cisco Routers & Switches.
  • Managed and Support network backup operations using VERITAS Backup Exec.
  • Monitored systems and network using Nagios.

 

Five Points Compliance, Inc
Support Intern – Windows System Administrator & Backup Operations Technician
January 2004 -August 2004

  • Supported 25-30 total users and Windows 2003 35 Servers.
  • Managed tape backups systems.
  • Monitored Systems performance and event logs.
  • Installing, deploying, Implemented and troubleshooting Windows NT 4.0 and Windows 2000/2003 administration.
  • Installing, deploying, Implemented and troubleshooting Microsoft Exchange 2003 administration with MS-Exchange Management console and Active Directory
  • Installing, deploying, Implemented and troubleshooting MS-SQL 2000/2003 and MS-Exchange 5.5 and 2003 on Windows 2000/2003 Servers.
  • Supported hardware support for a variety of platforms including; HP/Compaq, Dell, IBM Servers, desktops, and laptops.
  • Managed and Supported operation of a production environment, and development test lab.
  • Managed and Supported Email/Spam Firewalls.
  • Installed & Configured software applications and Operating Systems on desktops and notebooks.

IT Services Technician
Web2Zone Cyber & Gaming Cafe/Samsung
August 2003 -December 2003

  • Supported on average 10 – 60+ total users, 90 Windows Desktops and 10 Apple MACs.
  • Installing, deploying, Implemented and troubleshooting Windows 2000 servers.
  • Supported, managed, troubleshooting Workstation (PC, Macintosh) running Window2000 & XP, Windows ME, and Mac OSX.
  • Supported, managed, troubleshooting Windows 2000 administration.
  • Supported, managed, troubleshooting Cisco Switches and Routers.
  • Supported, managed, troubleshooting backup operations of tape backups systems.
  • Provided Customer Assistance with Software applications.
  • Installed Imaged operating systems and software (Ghost & SYSPREP).
  • Supported, managed, troubleshooting.

Freelance Html Coder
Bill Smith Studio
2000 – 2000
New York, NY

  • Html coder & debugging.
  • Photoshop 10 & Illustrator 11, Image Scanning Thumbnails for the website.

 

Layout Editor
Spheric Student Newspaper
1999 – 1999
New York, NY

  • Using Quark Express to layout Newspaper columns and Ads.
  • Imported Images into Quark Express
  • Imported, Edited and cleaned photos in Photoshop 10 & Illustrator 11

Computer Lab Assistant
Hunter College Access Center
1998 –1999

New York, NY

  • Managed 15 Desktops and Macs
  • I provided operational support for Windows 95 & 98 PCs and Macintosh systems 7.6 systems.
  • I provide support for problems Novell Netware Clients in the environment.
  • I provided students with disables assistance with applications and assisted with adaptive technology equipment for people with disabilities.
  • I provided students with assistance with applications.

Computer Lab Assistant
The Lowell school: Career Center
1988 – 1992

  • I managed and maintained IBM PC Jr. Workstations and Apple IIc/IIe/ IIgs computers.
  • I provided students with assistance with applications.

 

Education
Borough of Manhattan Community College
2003-2013
Major: Computer Network Technology & Computer Science
Degree: Applied Associates of Science (A.A.S)

New Horizons Computer Learning Center
New York, NY 2002-2003
MCSA Security Boot Camp 2003
Coursework: A+, Network +, MCP/MCSA Windows Server 2000, CCNA, and Security+
Certification: A +, Network +, MCP, MCSA 2000

Hunter College
!992-1998
Major: Theatre & Film      Minor: Studio Art
Degree: Bachelor of Arts (B.A.)

The Lowell School (High School)
1989-1992
Regents Diploma
Flushing, NY

Memberships

  • IEEE
  • USENIX
  • LOSAP

References:

Available Upon Request.

 

computers, pc, mac, servers, network, windows, OSx, linux, unix, technology

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