Devices We Service
We work on all brands of PC desktop and laptop computers, whether they were purchased at Micro Center or elsewhere. Our technicians are certified across more than a dozen different brands and with our 15+ years of doing business, we’ve seen just about every problem there is.
We are working Apple Certifications for all Apple products and Additional Certifications for printers and Smart-phones.
What We Need From You
Bring everything you think might help, including your power adapter if it is a laptop, tablet, or all-in-one PC, especially if the issue is power related.
Your login credentials – for Apple, please make sure Find My Device is turned OFF. If the unit doesn’t power on, you can do this on Apple’s website using your Apple account.
For PCs, if you have BitLocker or any passwords set on the computer (BIOS, login, etc.) please provide these (all of them)
A complete problem description with as much detail as possible so our technicians can get to work on it quickly without having to ask for more information.
HOW IT WORKS
BRING IN YOUR DEVICE
Bring in your equipment and any necessary parts, cables or accessories.
DISCUSS INSTALLATION
Let us know any additional details of the installation needed.
WE DO THE WORK
Our certified technicians will get to work doing the installation.
PICK UP YOUR DEVICE
We’ll contact you when your equipment is ready to be picked up. Prices vary if component parts are needed to the laptop or PC and are not under warranty. We offer Monthly online remote Desktop Service Agreements are available for sale for any laptop or PC we service.
Otaku Computer Guy! LLC 