Information Technology Resume

Charles O. Lucas

Google Voice: 1(347) 746-1037 E-mail: charlesluc@gmail.com
SkypeID: colucas01 & HangoutID: charles@gmail.com
Website: https://www.linkedin.com/in/charlesolucas/

Career Objective: I am currently looking, full-time position clients for computer/pc/laptop repair, web design, and/orWindows Systems Administration looking for Entry-Junior level position in Linux/DevOps and Scripting.

Profile Summary:

  • Over 15 years of Windows Administration and Troubleshooting; installing and building servers as well as deployed packages and patches; using the group policy to affect domain-wide changes to servers and workstations; mass deployment of an antivirus using Microsoft Group Policy and Symantec software; review event logs issues with servers, server inventories of software and performance to determine if the server needs more resources.
  • 12 Years of Microsoft Exchange 2003/2007/2010 Administration, including tracing bounced emails, review of event logs for problems and fixing servers as needed; create on and review of performance monitors for Exchange performance; migrated mailboxes for other exchanges to company Exchange servers; Created and managed distribution groups and public folders; upgraded and installed Symantec host-based spam filters for Exchange.
  • 8 Years of Apple (Mac OSX) Desktop and Server Administration, troubleshooting, and Management.
  • 10 Years Virtualization Experience: Installing and building VMWare ESX & ESXi Server 3.0 to 6.1. I have managed migrations of physical servers to virtual environments and then decommissioning the physical environments.
  • 2 to 3 year off and on experience managing Linux & Unix Servers, building and installing Fedora, RedHat, SUSE Linux Servers & Solaris Sun OS 9 and 10 Servers, Installing and Configuration of LAMP and KVM Linux configurations.

Experience:

Systems/Network Administrator and DevOps
Vulcans Logic Networks, Inc
Full-time, March 2012 to Present

  • Worked with Multiple Clients and client environments.
  • Customer/Help Desk Support Services Email/Phone.
  • Designing and Development of new technologies & systems and networks for managed services clients.
  • Development Implemented and troubleshooting of new AWS Infrastructure.
  • Using Microsoft Visio to design and development of Windows Servers, new technologies and networks for managed services clients
  • Installing, deploying, Implemented and troubleshooting Windows servers 2000, 2003, 2008/2008R2/2012/2016 using RSAT and Remote Desktop for Windows and Linux
  • Installing, deploying, Implemented and troubleshooting Gentoo/Calculate/Arch Linux servers and desktops.
  • Installing, deploying, Implemented and troubleshooting, Windows /XP/Vista/7/8, and 10 desktop and laptops.
  • Managing and supporting and troubleshooting, Apple MacOS Desktop/Laptops.
  • Implementation, maintaining, troubleshooting and managing of Windows Active Directory and Exchange 2003, 2007/2010/2016/2019
  • Implementation, maintaining, troubleshooting and managing Microsoft GPO, DNS, WINS, and DHCP, server.
  • Installing, deploying, Implemented and troubleshooting, WSUS Servers and WDS Servers.
  • Installing, deploying, Implemented and troubleshooting, a server consolidation initiative using VMWare ESX 3.5 and v-sphere clusters which resulted in a 40% reduction in infrastructure size.
  • Maintaining and troubleshooting VMware Infrastructure and migrating Virtual Server over to KVM Linux Servers.
  • Installing, deploying, Implemented and troubleshooting, KVM Linux Virtualization with Open Nebula Web Interface.
  • Installing, deploying, Implemented and troubleshooting Bacula Backup Server & clients
  • Installing, deploying, Implemented and troubleshooting PFSense firewalls and Layer 3 switches.
  • Maintaining and troubleshooting FreePBX Phone system.
  • Deployment and migrating to Mitel Cloud Phone System.
  • Implementing, managing and supporting Server scripts (PowerShell, batch, windows scripts, etc).

Network Administrator
Pepsi Cola Bottling Company of New York
Full-Time
December 2014 – June 2016

  • Managed 80+ Server environment, 55+ Desktops/Laptops, 200+ End-Users.
  • Help Desk Support Services Email/Phone.
  • Installing, deploying, Implemented and troubleshooting Windows servers 2000, 2003, 2008/2008R2/2012 using RSAT and Remote Desktop for Windows Servers.
  • Installing, deploying, Implemented and troubleshooting, Windows /XP/Vista/7/8, and 10 desktop and laptops.
  • Implementation, maintaining, troubleshooting and managing of Windows Active Directory and Exchange 2003, 2007/2010/2016
  • Implementation, maintaining, troubleshooting and managing Microsoft WSUS Servers GPO, DNS, WINS, and DHCP server.
  • Managed and Deployed Microsoft SQL 2005/2008 and Microsoft Internet Information Server 6.0 services.
  • Managed and Supported Blackberry Enterprise server.
  • Implemented and deployed of backup servers, routine backups; local and remote server backups with Symantec Backup Exec 12.0 /12.5/2010/2012.
  • Managing and supporting Symantec Endpoint and Antivirus servers and System console.
  • Installing, deploying, Implemented and troubleshooting Cisco Layer 2 and Layer 3 Switches; managing and supporting Cisco Routers and Cisco PIX/ASA.
  • Managed and Supported EMC Fiber SAN. Installing, deploying, Implemented and troubleshooting, a server consolidation initiative using VMWare ESX 3.5 and v-sphere clusters which resulted in a 40% reduction in infrastructure size.
  • Implementing, managing and supporting PowerShell, Batch scripts, and Windows Scripts.

Level 2 Help Desk Technician
Atlantic Tomorrow’s Office
Full-time
December 2013 – November 2014

  • Worked with Multiple Clients and client environments.
  • Customer/Help Desk Support Services Email/Phone.
  • Supported and Monitor systems and network Nodes (Devices) through ConnectWise Servers, agents and ticketing system.
  • Managing and supporting and troubleshooting, Windows Server 2000, 2003, 2008 Administration and Management.
  • Managing and supporting and troubleshooting Windows servers 2000, 2003, 2008/2008R2/2012/2016 using RSAT and Remote Desktop for Windows Servers.
  • Managing and supporting and troubleshooting, Windows /XP/Vista/7/8 and 10 desktop and laptops.
  • Maintaining, troubleshooting and managing Microsoft WSUS Servers GPO, DNS, WINS, and DHCP server.
  • Managing and supporting and troubleshooting, Exchange 2003, 2007/2010 Administration and Management.
  • Managing and supporting and troubleshooting, backup servers, routine backups; local and remote server backups with Symantec Backup Exec 12.0 /12.5/2010/2012
  • Managing and supporting and troubleshooting, Symantec Endpoint and Antivirus servers and Symantec System console.
  • Managing and supporting and troubleshooting, SonicWall and Netgate firewalls and Barracuda web & spam filter Appliances.

Senior Windows Systems Administrator
Technology Partners Associates Inc
Full-time
February 2012 – September 2013

  • Worked with Multiple Clients and client environments.
  • Customer/Help Desk Support Services Email/Phone.
  • Managing and supporting and troubleshooting Windows servers 2000, 2003, 2008/2008R2/2012/2016 using RSAT and Remote Desktop for Windows Servers.
  • Implementation, maintaining, troubleshooting and managing Microsoft WSUS Servers GPO, DNS, WINS, and DHCP server.
  • Managing and supporting and troubleshooting, Windows /XP/Vista/7/8 and 10 desktop and laptops.
  • Managing and supporting and troubleshooting, Apple macOS Desktop/Laptops.
  • Managing and supporting and troubleshooting, Exchange 2003, 2007/2010 Administration and Management.
  • Managing and supporting and troubleshooting, Windows Server 2000, 2003, 2008 Administration and Management.
  • Managing and supporting and troubleshooting of backup servers, routine backups; local and remote server backups with Symantec Backup Exec 12.0 /12.5/2010/2012, and iDrive Backup clients.
  • Managing and supporting and troubleshooting, Symantec Endpoint and Antivirus servers and Symantec System console.
  • Managing and supporting and troubleshooting, SonicWall and NetGate firewalls and Barracuda web & spam filter Appliances.
  • Managing and supporting and troubleshooting Avaya PBX services.
  • Managing and supporting and troubleshooting Cisco PIX/ASA, NetGate, SonicWall firewalls and Barracuda web & spam filter management.
  • Managing and supporting and troubleshooting different types of NAS appliances.
  • Monitored systems and network using SolarWinds.

Senior Systems & Network Administrator
Brevity Ventures, LLC.
Contractor
January 2011 – February 2012

  • Designed there first office infrastructure.
  • Managing and supporting and troubleshooting, Apple MacOS Desktop/Laptops.
  • Managed 1 File Server 4 Brevity Demo Appliances, 5 Apple Mac Air laptops, and 1 network switch and two routers.
  • Building and testing Brevity Server Appliances.
  • Installing, deploying, Implemented and troubleshooting Windows servers 2000, 2003, 2008/2008R2 using RSAT and Remote Desktop for Windows Servers.
  • Managing and supporting and troubleshooting, Apple MacOS Desktop/Laptops and Windows /XP/Vista/7/8 and 10 desktop and laptops.
  • Hardware product systems development and testing.
  • Hardware product performance testing.
  • Implementation, managing and supporting and troubleshooting of Telecommunication (T1 and Avaya PBX services).
  • Managed and Supported the operation of the production environment and development test lab.

Senior Windows Systems Administrator
IPSoft, Inc/Cowen, Inc.
/Ramius
Full-Time
September 2010 – January 2011

  • Managed 60+ Server environment 150 End-Users and 100+ Desktops/Laptop.
  • Customer/Help Desk Support Services Email/Phone.
  • Managing and supporting and troubleshooting Windows servers 2000, 2003, 2008/2008R2 using RSAT and Remote Desktop for Windows Servers.
  • Managing and supporting and troubleshooting KIX Scripts, VBScript, Batch, Perl, PowerShell. Implementation, maintaining, troubleshooting and managing Microsoft WSUS GPO, DNS, WINS, and DHCP server.
  • Managing and supporting and troubleshooting of windows DFS Shares.
  • Managing and supporting and troubleshooting, Exchange 2003, 2007 Administration and Management.
  • Installing, deploying, Implemented and troubleshooting, a server consolidation initiative using VMWare ESX 3.5 and v-sphere clusters which resulted in a 40% reduction in infrastructure size.
  • Managing and supporting and troubleshooting the Microsoft windows MSI Package.
  • Managing and supporting and troubleshooting Active Directory, Live Server Office Communication.
  • Managing and supporting and troubleshooting software package deployment and Symantec Deployment MSI Package Servers.
  • Managing and supporting and troubleshooting Cisco Call Manager and Unity system
  • Installation, deployment, managing and supporting and troubleshooting FaceTime IM Auditor/Vantage Server.
  • Managing and supporting and troubleshooting Blackberry Enterprise.
  • Managing and supporting and troubleshooting Symantec/Altiris Deployment MSI Package.
  • Managing and supporting backups using NTbackup, Netbackup, and ARCserve Server Backup Software and Servers.
  • Responsible Sarbanes-Oxley Act Data tape archiving, hardware inventory, and datacenter compliance. 

Wintel Systems Administrator
Advantage Technical Resourcing/HP Managed Services/ Cowen, Inc.

Contractor
June 2010 – August 2010

  • Managed 60+ Server environment 150 End-Users and 100+ Desktops/Laptop.
  • Customer/Help Desk Support Services Email/Phone.
  • Managing and supporting and troubleshooting Windows servers 2000, 2003, 2008/2008R2 using RSAT and Remote Desktop for Windows Servers.
  • Managing and supporting and troubleshooting KIX Scripts, VBScript, Batch, Perl, PowerShell. Implementation, maintaining, troubleshooting and managing Microsoft WSUS GPO, DNS, WINS, and DHCP server.
  • Managing and supporting and troubleshooting of windows DFS Shares.
  • Managing and supporting and troubleshooting, Exchange 2003, 2007 Administration and Management.
  • Installing, deploying, Implemented and troubleshooting, a server consolidation initiative using VMWare ESX 3.5 and v-sphere clusters which resulted in a 40% reduction in infrastructure size.
  • Managing and supporting and troubleshooting the Microsoft windows MSI Package.
  • Managing and supporting and troubleshooting Active Directory, Live Server Office Communication.
  • Managing and supporting and troubleshooting software package deployment and Symantec Deployment MSI Package Servers.
  • Managing and supporting and troubleshooting Cisco Call Manager and Unity system
  • Installation, deployment, managing and supporting and troubleshooting FaceTime IM Auditor/Vantage Server.
  • Managing and supporting and troubleshooting Blackberry Enterprise.
  • Managing and supporting and troubleshooting Symantec/Altiris Deployment MSI Package.
  • Managing and supporting backups using NTbackup, Netbackup, and ARCserve Server Backup Software and Servers.

Windows Systems Administrator
Judlau Contracting, Inc.
Full-Time
May 2009-April 2010

  • Managed 50 + Server environment, 10 Network Switches, 150 End-Users, and 55+ Desktops/Laptops
  • Installing, deploying, Implemented and troubleshooting Windows servers 2000, 2003, 2008/2008R2 using RSAT and Remote Desktop for Windows Servers.
  • Managing and supporting and troubleshooting, Active Directory and Microsoft Exchange 2003.
  • Managing and supporting and troubleshooting, Microsoft WSUS, GPO, AD, DNS, WINS, and DHCP server.
  • Installing, deploying, Implemented and troubleshooting and deployed Microsoft SQL 2005/2008 and Microsoft Internet Information Server 6.0 services.
  • Implemented and deployed EMC iSCSI SAN’s Clusters.
  • Managed and Supported HP StorageWorks Server and Direct Attached Storage Arrays/Disk Array.
  • Installing, deploying, Implemented and troubleshooting, a server consolidation initiative using VMWare ESX 3.5 and v-sphere clusters which resulted in a 40% reduction in infrastructure size.
  • Installing, deploying, Implemented and troubleshooting Blackberry Enterprise.
  • Implemented and deployed backup servers, routine backups; local and remote server backups with Symantec Backup Exec 12.0 and 12.5.
  • Implemented and deployed Mozy Backup clients and MS-NetBackup tools.
  • Implemented and deployed Symantec Endpoint and Antivirus servers and System console.
  • Troubleshooting MPLS network problems and Cisco switch configurations.
  • Monitored systems and network using SolarWinds.

Jobson Medical Information LLC
Windows Systems Administrator
Full-Time
July 2007 -February 2009

  • Managed 40 + Servers and 100+ End-Users.
  • Installing, deploying, Implemented and troubleshooting Windows servers 2000, 2003 and 2008.
  • Installing, deploying, Implemented and troubleshooting Microsoft Exchange 2003/2007.
  • Implementing, managing and supporting and troubleshooting, Microsoft WSUS, GPO, AD, DNS, WINS, and DHCP server.
  • Installing, deploying, Implemented and troubleshooting Microsoft SQL 2000/2005
  • Installing, deploying, Implemented and troubleshooting Microsoft Internet Information Server 6.0 services, with Peer-Sync integration.
  • Installing, deploying, Implemented and troubleshooting, a server consolidation initiative using VMWare ESX 3.5 and v-sphere clusters.
  • Deployed and implemented a server consolidation initiative using VMWare ESX clusters which resulted in a 75% reduction in infrastructure size.
  • Installing, deploying, Implemented and troubleshooting LeftHand Networks iSCSI SAN’s Clusters.
  • Installing, deploying, Implemented and troubleshooting Dell Power-Vault Direct Attach Storage Arrays.
  • Installing, deploying, Implemented and troubleshooting, Blackberry Enterprise, and WSUS Servers.
  • Implemented and deployed of backup servers, routine backups; local and remote server backups with VERITAS /Symantec Backup Exec and MS-NetBackup tool.
  • Implemented and deployed Symantec Antivirus servers and Symantec System console.
  • Monitored systems and network using WhatsUp Gold.
  • Managing and supporting Ubuntu Linux Squid Proxy server for Developers.

System/Network Administrator
Delta Computer Group/
Ogilvy & Mather
Contractor
May 2006 -July 2007.

  • Managed 90 + Server environment.
  • Installing, deploying, Implemented and troubleshooting Windows 2000 & 2003 servers.
  • Managing and supporting and troubleshooting Windows servers 2000, 2003 using RSAT and Remote Desktop for Windows Servers.
  • Installing, deploying, Implemented and troubleshooting Sun Microsystems Solaris (SunOS)9/10 Unix.
  • Installing, deploying, Implemented and troubleshooting Red-Hat Linux and Novell SLES Linux servers.
  • Managed Load Balancers (NetScaler).
  • Managing and supporting VERITAS NetBackup on SunOS Unix.

Desktop Rollout & Support Technician
Baldwin Technical Support/
New York-Presbyterian Hospital

Contractor
March 2005 – July 2006.

  • 150+ Desktops/Laptops.
  • Deployed Windows 2000/XP to HP PC & DELL Laptop and deployed HP printers.
  • Provided wire management for new PC installations and Printers, and asset tagging and inventory control for desktop rollout team. Desktop Rollout: installing new PC and Printers.
  • Troubleshooting of workstations and their applications and network connectivity problems.
  • Basic troubleshooting of network and local Printers.
  • Imaged operating systems and software (Ghost & SYSPREP) on workstations and laptops.
  • Hardware and workstation wire management.
  • Desktop and Laptop Asset tagging and Inventory Control

Intern System Administrator & Junior Developer
Thomson Reuters
Full-time
January 2005-July 2005

  • Managed 40 + Server environment and 30+ Desktops/Laptops
  • Installing, deploying, Implemented and troubleshooting Windows NT 4.0/Windows 2000/2003.
  • Installing, deploying, Implemented and troubleshooting Solaris 9.
  • Installing, deploying, Implemented and troubleshooting Red Hat Enterprise Servers.
  • Installing, deploying, Implemented and troubleshooting Microsoft Exchange 5.5/2003
  • Installing, deploying, Implemented and troubleshooting AD, WUS, GPO, DNS, WINS, and DHCP.
  • Installing, deploying, Implemented and troubleshooting Cisco PIX Firewalls and Cisco Routers & Switches.
  • Managed and Support network backup operations using VERITAS Backup Exec.
  • Monitored systems and network using Nagios.

Intern System Administrator & Junior Developer
ICor Brokerage, Inc.- Reuters Company
Full-time
August 2004 -December 2004

  • Managed 40 + Server environment and 30+ Desktops/Laptops
  • Installing, deploying, Implemented and troubleshooting Windows NT 4.0/Windows 2000/2003.
  • Installing, deploying, Implemented and troubleshooting Solaris 9.
  • Installing, deploying, Implemented and troubleshooting Red Hat Enterprise Servers.
  • Installing, deploying, Implemented and troubleshooting Microsoft Exchange 5.5/2003.
  • Installing, deploying, Implemented and troubleshooting AD, WUS, GPO, DNS, WINS, and DHCP.
  • Installing, deploying, Implemented and troubleshooting Cisco PIX Firewalls and Cisco Routers & Switches.
  • Managed and Support network backup operations using VERITAS Backup Exec.
  • Monitored systems and network using Nagios.

Five Points Compliance, Inc
Support Intern – Backup Operations Technician
Full-time
January 2004 -August 2004

  • Supported 25-30 total users and Windows 2003 35 Servers.
  • Managed tape backups systems.
  • Monitored Systems performance and event logs.
  • Installing, deploying, Implemented and troubleshooting Windows NT 4.0 and Windows 2000/2003 administration.
  • Installing, deploying, Implemented and troubleshooting Microsoft Exchange 2003 administration with MS-Exchange Management console and Active Directory.
  • Installing, deploying, Implemented and troubleshooting MS-SQL 2000/2003 and MS-Exchange 5.5 and 2003 on Windows 2000/2003 Servers.
  • Supported hardware support for a variety of platforms including; HP/Compaq, Dell, IBM Servers, desktops, and laptops.
  • Managed and Supported operation of a production environment, and development test lab.
  • Managed and Supported Email/Spam Firewalls.
  • Installed & Configured software applications and Operating Systems on desktops and notebooks.

IT Services Technician
Web2Zone Cyber & Gaming Cafe- a Samsung Company
Full-time
August 2003 -December 2003

  • Supported on average 10 – 60+ total users, 90 Windows Desktops and 10 Apple MACs.
  • Installing, deploying, Implemented and troubleshooting Windows 2000 servers.
  • Supported, managed, troubleshooting Workstation (PC, Macintosh) running Window 2000 & XP, Windows ME, and Mac OSX.
  • Supported, managed, troubleshooting Windows 2000 administration.
  • Supported, managed, troubleshooting Cisco Switches and Routers.
  • Supported, managed, troubleshooting backup operations of tape backups systems.
  • Provided Customer Assistance with Software applications.
  • Installed Imaged operating systems and software (Ghost & SYSPREP).
  • Supported, managed, troubleshooting.

Education

New Horizons Computer Learning Center
New York, NY 2002-2003
MCSA Security Boot Camp 2003
Coursework:
A+, Network +, MCP/MCSA Windows Server 2000, CCNA, and Security +
Certification:
A +, Network +, MCP, MCSA 2000

The Lowell School
Flushing, NY 1989-1992
Regents Diploma

Memberships
IEEE, USENIX, LOSAP

References:  Available Upon Request.

 

computers, pc, mac, servers, network, windows, OSx, linux, unix, technology

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